Last updated: 17/04/2025
INFORMED CONSENT, RELEASE OF LIABILITY, AND ASSUMPTION OF RISK
1.1 Program Scope
I voluntarily enroll in the ski technique program (the “Program”) offered by Ski Headquarters GmbH (“Company”). The Program includes but is not limited to:
Alpine skiing, off-piste skiing, freestyle skiing, ski touring, and related fitness activities.
Use of ski lifts, indoor/outdoor training facilities, and equipment.
1.2 Medical Disclosure
I affirm that:
I am in good physical condition and have disclosed all known medical conditions, injuries, or disabilities (e.g., heart conditions, epilepsy, mobility impairments) that may affect my ability to safely participate.
I have obtained a physician’s approval to participate in strenuous physical activity or assume all risks of participating without such approval.
1.3 Assumption of Risk
I acknowledge that skiing involves inherent risks, including but not limited to:
Collisions with objects, participants, or equipment.
Variable weather, snow conditions, or terrain hazards.
Equipment failure or improper use.
1.4 Release of Liability
In exchange for participation in the Program, I hereby:
Waive all claims against Ski Headquarters GmbH, its directors, employees, agents, or affiliates (“Releasees”) for injury, loss, or death arising from my participation, except for gross negligence or intentional misconduct.
Agree to indemnify Releasees for third-party claims caused by my actions.
Accept full responsibility for ensuring my ski equipment meets safety standards.
1.5 Governing Law
This Agreement is governed by Swiss law (Canton of Valais). Liability for gross negligence or intentional harm is not waived. Disputes shall be resolved exclusively in Valais courts.
By accessing the Services (www.ski-hq.com, apps, or content), you agree to these Terms. The Company may modify Terms at any time. Continued use constitutes acceptance.
Users under 18 require parental consent.
Users must comply with Swiss laws and their local jurisdiction.
The Company offers:
Standard Services: Access to video streaming, training content, and community forums.
Performance Program: A premium, high-ticket service providing unlimited remote coaching, personalized training plans, and direct access to certified coaches.
Program Features:
Customized ski training regimens.
Ongoing progress assessments.
24/7 support via dedicated communication channels.
Eligibility: The Performance Program is available only to users aged 18+ who acknowledge its intensive nature and financial commitment.
a. General Payments
Subscriptions are billed monthly/annually.
14-day refund policy applies to Standard Services (excludes Performance Program).
b. Performance Program Payments
Pricing: The Performance Program is priced between 3,000–3,000–10,000 USD, depending on duration and customization.
Payment Structure:
Full payment is required upfront to enroll.
Payment plans may be available at the Company’s discretion (e.g., 50% deposit + 50% after 30 days).
Refund Policy:
14-day cooling-off period: A full refund is available if requested in writing within 14 days of purchase, provided no coaching services have been utilized.
No refunds after coaching sessions begin or after the 14-day period.
Exceptions: Refunds for gross negligence or failure to deliver services may be granted at the Company’s sole discretion.
c. Chargebacks
Disputing valid charges via credit card/PayPal will result in immediate termination of services and legal action to recover fees.
Coaching Scope:
Coaching is provided remotely (e.g., video calls, messaging).
Users must adhere to scheduled sessions and provide timely feedback.
Termination:
The Company may terminate the Program for abusive behavior, non-payment, or failure to engage.
Users may terminate with 30 days’ written notice, but no refunds are issued for unused services.
Outcomes:
Results depend on user effort and adherence. The Company does not guarantee specific performance improvements.
All content (videos, text, software) is owned by Ski Headquarters GmbH. Unauthorized reproduction is prohibited.
Personal data is processed per our Privacy Policy. Withdraw consent via [email].
Data may be stored in Switzerland or EU/EEA.
The Company is not liable for interruptions due to maintenance, third-party failures, or force majeure (e.g., natural disasters, pandemics).
Content may be updated or removed without notice.
The Company may suspend accounts for breaches, fraud, or non-payment.
Users may terminate accounts via written notice.
The Company is not liable for:
Indirect, incidental, or punitive damages.
Injuries arising from remote coaching advice.
Financial losses due to user’s failure to implement coaching recommendations.
Maximum liability is limited to fees paid by the user in the preceding 12 months.
Disputes shall first be resolved through mediation in Valais, Switzerland.
Unresolved disputes proceed to Valais courts. CISG is excluded.
If any clause is invalid, the remainder remains enforceable.
These Terms supersede prior agreements.
The Performance Program terms may be updated with 30 days’ notice to active participants.
For questions, contact admin@ski-hq.com
Performance Program: Pay upfront, strict 14-day refund window, no guarantees.
You agree: Follow coaching plans, no chargebacks.
We agree: Provide dedicated support, terminate only for valid reasons.