Last updated: 27/10/2025
INFORMED CONSENT, RELEASE OF LIABILITY, AND ASSUMPTION OF RISK
1.1 Program Scope
I voluntarily enroll in the ski technique program (the “Program”) offered by Ski Headquarters GmbH (“Company”, "SkiHQ"). The Program includes but is not limited to:
Alpine skiing, off-piste skiing, freestyle skiing, ski touring, and related fitness activities.
Use of ski lifts, indoor/outdoor training facilities, and equipment.
1.2 Medical Disclosure
I affirm that:
I am in good physical condition and have disclosed all known medical conditions, injuries, or disabilities (e.g., heart conditions, epilepsy, mobility impairments) that may affect my ability to safely participate.
I have obtained a physician’s approval to participate in strenuous physical activity or assume all risks of participating without such approval.
1.3 Assumption of Risk
I acknowledge that skiing involves inherent risks, including but not limited to:
Collisions with objects, participants, or equipment.
Variable weather, snow conditions, or terrain hazards.
Equipment failure or improper use.
1.4 Release of Liability
In exchange for participation in the Program, I hereby:
Waive all claims against Ski Headquarters GmbH, its directors, employees, agents, or affiliates (“Releasees”) for injury, loss, or death arising from my participation, except for gross negligence or intentional misconduct.
Agree to indemnify Releasees for third-party claims caused by my actions.
Accept full responsibility for ensuring my ski equipment meets safety standards.
1.5 Governing Law
This Agreement is governed by Swiss law (Canton of Valais). Liability for gross negligence or intentional harm is not waived. Disputes shall be resolved exclusively in Valais courts.
By accessing the Services (www.ski-hq.com, apps, or content), you agree to these Terms. The Company may modify Terms at any time. Continued use constitutes acceptance.
Users under 18 require parental consent.
Users must comply with Swiss laws and their local jurisdiction.
The Company offers:
Standard Services: Access to video streaming, training content, and community forums.
Performance Program: A premium, high-ticket service providing unlimited remote coaching, personalized training plans, and direct access to certified coaches.
Program Features:
Customized ski training regimens.
Ongoing progress assessments.
24/7 support via dedicated communication channels.
Eligibility: The Performance Program is available only to users aged 18+ who acknowledge its intensive nature and financial commitment.
a. General Payments
Subscriptions are billed monthly/annually.
14-day refund policy applies to Standard Services (excludes Performance Program).
b. Performance Program Payments
Pricing: The Performance Program is priced between $3,000–10,000 USD, depending on duration and customization.
Payment Structure:
Full payment is required upfront to enroll.
Payment plans may be available at the Company’s discretion (e.g., 50% deposit + 50% after 30 days).
Refund Policy:
14-day cooling-off period: A full refund is available if requested in writing within 14 days of purchase, provided no coaching services have been utilized.
No refunds after coaching sessions begin or after the 14-day period.
Exceptions: Refunds for gross negligence or failure to deliver services may be granted at the Company’s sole discretion.
c. Chargebacks
Disputing valid charges via credit card/PayPal will result in immediate termination of services and legal action to recover fees.
Coaching Scope:
Coaching is provided remotely (e.g., video calls, messaging).
Users must adhere to scheduled sessions and provide timely feedback.
Termination:
The Company may terminate the Program for abusive behavior, non-payment, or failure to engage.
Users may terminate with 30 days’ written notice, but no refunds are issued for unused services.
Outcomes:
Results depend on user effort and adherence. The Company does not guarantee specific performance improvements.
All content (videos, text, software) is owned by Ski Headquarters GmbH. Unauthorized reproduction is prohibited.
Personal data is processed per our Privacy Policy. Withdraw consent via [email].
Data may be stored in Switzerland or EU/EEA.
The Company is not liable for interruptions due to maintenance, third-party failures, or force majeure (e.g., natural disasters, pandemics).
Content may be updated or removed without notice.
The Company may suspend accounts for breaches, fraud, or non-payment.
Users may terminate accounts via written notice.
The Company is not liable for:
Indirect, incidental, or punitive damages.
Injuries arising from remote coaching advice.
Financial losses due to user’s failure to implement coaching recommendations.
Maximum liability is limited to fees paid by the user in the preceding 12 months.
Disputes shall first be resolved through mediation in Valais, Switzerland.
Unresolved disputes proceed to Valais courts. CISG is excluded.
If any clause is invalid, the remainder remains enforceable.
These Terms supersede prior agreements.
The Performance Program terms may be updated with 30 days’ notice to active participants.
For questions, contact admin@ski-hq.com
Performance Program: Pay upfront, strict 14-day refund window, no guarantees.
You agree: Follow coaching plans, no chargebacks
We agree: Provide dedicated support, terminate only for valid reasons.
The Company (SkiHQ) provides in-person ski coaching camps in Verbier, Valais. Each camp is either a weekend program or a 5-day intensive program. Camps include guided coaching by certified instructors, on-snow training, off-snow seminars and ski technique instruction. All camps are subject to these Terms.
If fewer than three (3) participants enroll in a camp, SkiHQ may cancel the camp. In that event, SkiHQ will notify registered Participants at least fourteen (14) days before the camp start date and will issue a full refund of any camp fees paid. SkiHQ’s cancellation obligations are limited to providing notice and refund; SkiHQ is not liable for any other costs you may incur (such as travel or accommodation) when a camp is cancelled.
To cancel your participation, you must notify SkiHQ in writing. If you cancel your booking more than thirty (30) days prior to the camp start date, SkiHQ will refund 50% of the camp fee. Cancellations made within thirty (30) days of the camp start date are not eligible for any refund. Any discounts or credits (if applicable) expire upon cancellation. All refunds are issued in the original form of payment. SkiHQ strongly recommends that participants obtain trip cancellation insurance to protect against non-refundable costs.
Participants must arrange and pay for their own lodging, meals, local transportation, and ski-lift passes. These items are not included in the camp fee. Each Participant is responsible for arriving at the meeting point on time and with appropriate ski equipment. Participants must carry a valid travel accident insurance policy covering skiing. If a Participant is unable to attend or complete the camp due to illness, injury, or personal reason, no refund or partial credit will be given, and SkiHQ will not cover any related expenses.
Participants must maintain adequate travel and accident insurance for the duration of the camp, including coverage for medical evacuation and repatriation. This is an express condition of participation. Participants acknowledge that SkiHQ does not provide health or accident insurance. Any claim for medical treatment, emergency evacuation, or related expenses is the Participant’s sole responsibility.
Participants acknowledge that skiing and ski instruction are inherently hazardous activities. Skiing involves risks such as falls, collisions, variable weather and snow conditions, and equipment failure. By enrolling, each Participant accepts these risks. To the fullest extent permitted by law, SkiHQ and its staff are not liable for any injury, loss, or damage sustained by the Participant during a camp, unless caused by SkiHQ’s gross negligence or willful misconfuct. Participants agree to release SkiHQ (and its officers, guides, and employees) from all claims and waive any right to sue for ordinary negligence.
SkiHQ conducts its camps in compliance with all applicable Swiss laws and regulations for ski instruction. In particular, SkiHQ camps are provided by Powder Extreme Sarl and all coaches are legal employees of Powder Extreme Sarl. Powder Extreme Sarl provides the required insurance for operating ski coaching programs. SkiHQ and Powder Extreme's operations are governed by Swiss law (Canton of Valais), and any disputes will be resolved in Valais courts.
SkiHQ is not responsible for any delays, interruptions, or cancellations caused by factors beyond its reasonable control. This includes, without limitation, severe weather, avalanche danger, lift closures, natural disasters, governmental restrictions, epidemics/pandemics, or other force majeure events. In such events, SkiHQ may modify or suspend the camp itinerary or schedule, and cannot offer refunds for days missed due to these circumstances.
Coaching Camps: SkiHQ offers weekend and 5-day in-person ski coaching camps in Verbier, Switzerland.
Camp Cancellation (Company): If fewer than three people enroll, SkiHQ may cancel the camp. We will notify you at least 14 days in advance and provide a full refund.
Cancellation (Participant): If you cancel more than 30 days before the camp start, you receive 50% of your fee back. If you cancel within 30 days of the camp, we cannot offer a refund.
Your Costs: You are responsible for arranging and paying for your own accommodation, meals, and lift tickets; these are not included in the camp fee.
Insurance: You must have valid travel and accident insurance for the camp. If you miss the camp due to illness or injury, no refund will be given.
Risk & Liability: Skiing is inherently risky. You assume all risks of participation. SkiHQ is not liable for injuries or losses except in cases of gross negligence
Legal License: SkiHQ camps and coaches are provided by Powder Extreme Sarl.
Force Majeure: SkiHQ is not responsible for disruptions beyond our control (e.g. extreme weather, ski-lift closures, or other force majeure events).